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Let’s look at some ways an omnichannel Collection effort accelerates cash and keeps borrowers current. Better customer response rates: Customers respond better to empathetic, two-way interactions in messaging channels. Increased debt recovery: Payment reminders, ease of use and live payments from within a conversation improve collection rates. Enhanced agent productivity: With a chatbot-enabled approach, each […]
What is a thin client? Nope, it’s not a skinny customer. A thin client is simply a device that uses a remote server for its compute, and not a local hard drive. Organizations use thin clients to access virtual desktops and perform tasks that traditionally have needed a more high-powered computer. Let’s look at some […]
