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Tips and Trends

7 Apr

AI Agents to collect Receivables? Not so fast!

Agentic AI is a hot issue these days.  But it’s not always a plus for your business. A recent study highlighted one area where lenders should avoid using AI agents for customer contact:  receivables collection.  AI callers are significantly worse than humans in getting borrowers to repay, with less ability to communicate with debtors, engage […]

15 Feb

Harnessing the Power of CPaaS: A Strategic Asset for Your Organization

In the ever-evolving world of business technology, Communications Platform as…

14 Feb

Why You’ll Love CCaaS

Customers consistently tell us they love the speed and ease…

14 Feb

All the Things Teams Offers

Are you among the millions of businesses utilizing Microsoft Teams…